After several weeks of not opening this blog, I was surprised to find this comment from Manila Bankers Life Insurance (Manila Bankers). I have already published the comment but since it has been buried under the dozens of comments in my first Manila Bankers post, I have decided to publish it in a separate post for everyone’s information. My reply and thoughts will follow after Manila Bankers’ comment.

First things first, no one is claiming that Manila Bankers the company is a scam or fly-by-night entity, so there’s no need to get your panties up in a bunch. In fact I acknowledged that it was a legitimate company in my post “On Shady Marketing Practices: Manila Bankers Life Insurance“:

However, while the company per se is legitimate and its methods of telemarketing and direct selling are also admittedly above-board, it uses or at least condones underhanded and deceptive marketing practices. That’s what everyone means when they say Manila Bankers is a scam or scammy. Not the company, but what the company does or allows to be done in its name.

Manila Bankers, under its new management, also admits that there are a number of complaints against it due to misrepresentations by its agents and vows to address the issues lobbed at it:

It is just unfortunate that instead of reaching out to its disgruntled and bewildered forced-customers, it chose to take a defensive and threatening stance.

But bygones. I’ll just pretend that I wasn’t subtly threatened with a lawsuit.

With a new management taking over and acknowledging the misrepresentations committed by its agents, there is reason to be optimistic that the angry and desperate comments I receive in my blog will lessen in time and  that Manila Bankers, through its “more competent and efficient pool of people”, will stop using underhanded tactics to sell its products.

Because really, if your product is as good as you say it is, then there’s no need to pull a fast one on people who don’t know any better and who you know don’t know any better.

Yes, Manila Bankers Life Insurance is NOT a scam, so please stop acting like scum.

2 Comments on Manila Bankers Life Insurance Speaks Up

  1. Francis
    September 1, 2018 at 5:59 am (3 weeks ago)

    Defensive indeed. A company that doesn’t value the customer is a scam in my book. Thanks for sharing this.

    Reply
  2. Sera Que
    September 12, 2018 at 1:15 pm (1 week ago)

    I like that last line. If they haven’t been acting like (a) scum/scam, nobody would say so.

    Reply

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